A passion for avian wellbeing, rooted in years of hands-on experience. Discover the people, values, and philosophy behind Oakville's most trusted bird care service.
This didn't begin as a business. It began with a spare room, a rotating cast of surrendered parrots, and a lot of late nights spent coaxing frightened birds back to trust. Over the better part of fifteen years that habit became a craft, the kind you only pick up by reading thousands of small moods and learning what a bird needs before it can tell you.
The turning point was almost comically ordinary. Friends with birds kept asking the same favour: we're flying out of Pearson Friday, can you take ours? Every time, the honest answer was that there was nowhere good to send them. Oakville is full of households that travel, and almost none of the usual boarding options were built with a cockatoo or a conure in mind. So we built one.
Now we look after birds for families all over Oakville, from the lakeshore neighbourhoods down by Bronte to the newer streets up past Dundas. The rescue instincts never left, they just have a better setting to work in. Every bird that comes through still gets the slow, attentive, slightly fussy care that started this whole thing.
When there's a judgement call to make, the bird's comfort wins. Rescue work drills that into you fast: the animal in front of you can't argue its case, so someone has to put its wellbeing first, every single time.
No vague reassurances and no surprises on the invoice. Our quotes spell out what you're paying for, and our notes tell you what actually happened during the stay, the good days and the off ones alike.
What we knew about parrot nutrition and behaviour a decade ago has shifted, and it'll shift again. We keep reading, keep asking avian vets the awkward questions, and keep updating how we do things when the evidence says we should.
We're Oakville locals, and most of our work comes from neighbours telling neighbours. That only happens if you earn it, so we treat every bird like word of mouth depends on it, because around here it genuinely does.
It starts with a conversation, not a clipboard. We walk through what your bird eats and refuses, who they bond with, what spooks them, and any health history worth flagging. From that we build a plan whose whole purpose is to make our place feel familiar from the first hour.
From there, two things drive everything: keep the stress low, keep the day interesting. We lean on practices backed by avian vets rather than folklore, and we adjust as we learn each bird. Here's what that looks like day to day:
A small, hands-on team, which is rather the point. The same familiar faces look after your bird from drop-off to pickup, so nothing gets lost in translation.
With over fifteen years of experience in avian rescue and rehabilitation, Catherine founded Oakville Avian Care to provide the calibre of bird care she always wished existed. She holds certifications in avian first aid and behaviour, and has personally rehabilitated over two hundred surrendered birds across southern Ontario.
Daniel brings over a decade of professional avian husbandry experience to the team. His particular expertise lies in large parrot species and their complex social and enrichment needs. Daniel is known for his calm, patient approach that puts even the most anxious birds at ease within minutes.
Sophie oversees dietary planning and wellness monitoring for every bird in our care. With a background in veterinary science and a specialisation in avian nutrition, she ensures each guest receives a precisely balanced diet and watches for any subtle changes that could indicate a health concern.