Frequently Asked Questions

We welcome all companion bird species, from budgies and cockatiels to macaws, cockatoos, African greys, conures, lovebirds, finches, canaries, and more. Our team has hands-on experience with a wide range of avian species and tailors our care approach to each bird's unique needs.

Simply reach out through our contact form or email us with your preferred dates and a bit of information about your bird. We will confirm availability and schedule an initial consultation where we discuss your bird's routine, dietary needs, and any special requirements before their first stay.

The consultation is a brief meeting where we learn about your bird's personality, daily routine, diet, and health history. We find this step essential for creating a personalised care plan that minimises stress and ensures your bird feels comfortable from day one. There is no charge for the consultation.

We recommend bringing your bird's regular food, any medications, a favourite toy or perch for familiarity, and any written instructions you would like us to follow. If your bird has a preferred cage or carrier, you are welcome to bring that as well, though we do have appropriate enclosures on-site.

We strictly follow the dietary plan you provide, including specific pellet brands, fresh food preferences, and treat schedules. For birds requiring medication, we administer it exactly as prescribed and keep detailed logs of each dose. Our team is experienced in handling liquid, powder, and food-based medication delivery.

Absolutely. For overnight and extended stays, we send daily photo updates so you can see your bird happy and settled. For extended stays, we also provide brief written notes on your bird's appetite, activity levels, and overall demeanour. We are always reachable if you want an extra check-in.

Our pricing is tailored to each bird's specific needs, species, and length of stay. We offer Daily Bird Sitting, Overnight Boarding, and Extended Stay options. We accept e-Transfer and major credit cards. Contact us for a personalised quote — full details are provided during the complimentary consultation.

Yes. Our care environment is fully climate-controlled to maintain comfortable temperatures year-round. We use bird-safe cleaning products, maintain strict hygiene protocols, and ensure that all spaces are free from drafts, fumes, and potential hazards. Each bird is housed separately to prevent stress and cross-contamination.

Your bird's health is our top priority. We monitor every guest closely for changes in appetite, behaviour, and droppings. In the event of a health concern, we contact you immediately and, with your consent, arrange a visit to a trusted avian veterinarian in the Oakville area. Emergency procedures and your vet's contact information are confirmed during the initial consultation.

Yes, we provide care seven days a week, including statutory holidays. We understand that travel plans do not follow a Monday-to-Friday schedule, and we are committed to being available when Oakville bird owners need us most. Holiday bookings are subject to availability, so we recommend reserving well in advance.